Associate Director of Admissions: Visitation and Event Coordinator

Rindge, NH
Full Time
Admissions
Mid Level

**Position and posting updated 7/9/2024

Job Summary:
Franklin Pierce University has an opening in the Admissions Department for an Associate Director:  Visitation and Event Manager. In this busy role, the Associate Director is responsible to maximize the visit experience for prospective students and their parents, leading and supervising on campus recruitment visitation programs that effectively promote the Franklin Pierce University experience while ensuring a high level of commitment to customer service. Provides direction and support for large on and off campus recruitment events and coordinate independently all admission visits including individual student visits, small group visits and overnight visits. Perform a variety of duties for the Director of Enrollment Operations and Vice President to assure the smooth operation of visitation programs. As an Associate Director, this position will participate in the recruitment and onboarding of a prospective student caseload. The person must be a contributing member of the Admissions team.

Reporting to the Vice President for Enrollment, and with a focus on customer service, the Associate Director will provide direction and support for large on- and off-campus recruitment events, as well as coordinate independent, individual day-to-day visits, small groups and overnight visits. Your strong organizational skills will also help with the smooth operation of the programs and the Admissions reception area.

POSITION DUTIES AND RESPONSIBILITIES:
Essential Functions of the Associate Director of Admissions position:
· Develops in consultation with the Director of Enrollment Operations and the Vice President, a visitation and events strategy that contributes to visitor’s favorable impression of, and the student’s desire to enroll at Franklin Pierce University.
· Manages and continues to improve the overall day to day efficiency and functions of the Admissions Office as it relates to the visitor experience, including students, parents, and school counselors who seek to engage with the University.
· Plans, schedules, organizes and executes all on and off campus recruitment events including but not limited to Open House events, off campus receptions and overnight programs.
· Articulates and facilitates all event marketing campaigns including the timeline of communications, content, copywriting, and quantity management.
· Responsible to provide University community with regular updates regarding visitation and recruitment events.
· Manages all requests for visits to the Rindge campus of Franklin Pierce University. Communicates by phone and email to identify the needs and expectations of prospective students and parents for their visit.
· Oversees and manages the online event management system to ensure accurate, timely and efficient event registration and logistics.
· Responsible for the appearance of the Admissions Office reception and interview rooms to ensure the comfort of guests and the availability and pleasant presentation of recruitment material.
· Plans for the parking needs of visitors and communicates with Campus Safety when additional parking needs are required.
· Manages all facility requests for the Office of Admissions.
· Develops and assigns work assignments and duties for all admissions staff for large recruitment events including Open House and Overnight Program..
· Serves as on-site and on-call troubleshooter to manage any issues in relation to event management or the visit experience.
· Develops and executes comprehensive communication plans with internal and external participants for all visitation programs including but not limited to individual day visits, overnight programming, open house events and external receptions
· Ensures a close collaboration with faculty, administrators, coaches and staff to coordinate on-campus interactions of student and parent visitors with such individuals outside the admissions office.
· Manages and facilitates contracts with outside vendors in consultation with the Franklin Pierce Purchasing Department.
· Designs, implements, analyzes surveys to measure effectiveness of on campus programs. Distributes survey results to senior administrators and develops remediation plans to correct ineffective or undesirable programming.
· Assists with the recruitment, training and supervision of qualified student employees for the Admissions Office.
· Analyzes data to provide comprehensive reports relating to matriculated yield and other data as needed.
· Oversees purchase requisition requests and invoice submission for the Office of Admissions events and visitation programming.
· Conducts research to ensure the Admissions Office stays abreast of trends in higher education, information, and visitor services industries.
· Responsible to identify, respond to and recruit academically qualified traditional or non-traditional students in accordance with the philosophy of the University.
· Represent Franklin Pierce University as a student recruiter within a designated geographic area: visit high schools to meet with school counselors and students, attend college fairs, and develop useful professional contacts.
· Interview prospective students to determine motivation, interest and ability to qualify for admission to Franklin Pierce University.
· Initiates, plans, and executes special projects in conjunction with the goals and objectives of the office.
· Other duties as assigned.

POSITION SPECIFICATIONS AND REQUIREMENTS:
Previous Experience: Knowledge of the college admissions process desirable.  Customer service and event planning experience required. 

Knowledge and Education:  Bachelor’s degree required, master's degree in student personnel, higher education administration, counseling, business or related field preferred plus experience, or a combination of education and experience from which comparable knowledge and skills are required.

Machines, Tools, Equipment, Electronic Devices and Software: Incumbent must possess knowledge of Microsoft software – Word, Excel, and Outlook. Proficiency with CRM programs, MS Office and social media desired.

License(s) and Certificate(s): Valid U.S. Driver’s License.

As an Equal Opportunity employer, Franklin Pierce recognizes the impact of a diverse community and encourages applications from individuals with varied experiences, backgrounds and perspectives. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, pregnancy, age, disability gender identity and expression, protected veteran status or any other status protected by law.

Franklin Pierce University (the University) does not discriminate on the basis of sex and prohibits sex discrimination in any education program or activity that it operates, as required by Title IX and its regulations, including in admission and employment.

Inquiries about Title IX may be referred to the University’s Title IX Coordinator, the U.S. Department of Education’s Office for Civil Rights, or both. The University’s Title IX Coordinator is the Vice President for Student Affairs. The Department of Education’s Office for Civil Rights contact information is available at https://ocrcas.ed.gov/contact-ocr.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at jobs@franklinpierce.edu or 603-899-4075. We will make every effort to respond to your request for disability assistance as soon as possible.

Share

Apply for this position

Required*
Apply with Indeed
We've received your resume. Click here to update it.
Attach resume or Paste resume
Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.
Invitation for Job Applicants to Self-Identify as a U.S. Veteran
  • A “disabled veteran” is one of the following:
    • a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
    • a person who was discharged or released from active duty because of a service-connected disability.
  • A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
  • An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
  • An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Veteran status


Voluntary Self-Identification of Disability
Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 04/30/2026
Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Please check one of the boxes below:

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

You must enter your name and date
Human Check*